Privacy Policy for
dt111 Bangladesh
At dt111, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we store and protect it, and what rights you have over your own information as a player in Bangladesh.
All personal data held by dt111 is stored on servers protected with 256-bit SSL encryption — the same security standard used by international financial institutions. Data at rest is encrypted and access is restricted to authorised personnel only, operating under strict confidentiality obligations.
dt111 does not sell, rent, or trade your personal data to third-party marketers or data brokers. The only instances where your data is shared with external parties are those strictly necessary for platform operation — such as payment processing via bKash or Nagad, or KYC verification services. These partners are contractually bound to protect your data.
Registered dt111 players have the right to access, correct, and request deletion of their personal data at any time. You can also request a portable copy of the data we hold about you. Submit any data rights request by contacting our support team at the email address listed in the footer of every dt111 page.
dt111 never stores full payment credentials on its own servers. Transactions conducted via bKash, Nagad, Rocket, Upay, or bank transfer are handled directly by the respective payment provider using their own security infrastructure. dt111 receives only a confirmation token and transaction reference — never raw card or wallet credentials.
dt111 uses cookies and similar tracking technologies strictly for platform functionality, session management, and performance analytics. We do not deploy third-party advertising cookies. Our cookie policy is fully described in the Cookies section of this Privacy Policy, giving you clear visibility into what is tracked and why.
dt111 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable compliance and record-keeping obligations. When data is no longer required, it is securely deleted or anonymised. Retention periods for each data category are set out in the Data Retention section below.
Data We Collect
When you interact with the dt111 platform — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal data. This section describes exactly what we collect and the circumstances under which we collect it.
Data You Provide Directly
The following data is collected when you register a dt111 account or update your profile:
- Identity data: Full legal name, date of birth, gender (optional), and nationality.
- Contact data: Email address, mobile phone number, and residential address in Bangladesh (city, district, postal code).
- Verification documents: Copies of your National Identity Card (NID), passport, or other government-issued photo ID submitted during KYC verification.
- Payment data: The name and registered mobile number associated with your bKash, Nagad, or Rocket account; bank account name and number for bank transfer withdrawals. Full wallet PINs and bank passwords are never collected or stored by dt111.
- Communications data: The content of messages you send to our support team via email or live chat, including any attachments you provide.
Data Collected Automatically
When you visit or use the dt111 platform, we automatically collect the following technical data:
- Device data: Device type (mobile, tablet, desktop), operating system version, browser type and version, screen resolution, and device language settings.
- Network data: IP address, approximate geographic location derived from IP, internet service provider (ISP) name, and connection type.
- Usage data: Pages visited, games opened, session start and end times (recorded in Bangladesh Standard Time, BST UTC+6), bet history, deposit and withdrawal history, and navigation paths through the platform.
- Cookie and tracking data: Session identifiers, preference cookies, and analytics event data as described in the Cookies section of this Policy.
Data From Third Parties
In limited circumstances, dt111 may receive personal data about you from third-party sources. This includes identity verification data returned by our KYC service providers following document checks, and fraud-screening signals from payment processors when processing your deposits or withdrawals via bKash, Nagad, or bank transfer. We handle all third-party sourced data in accordance with this Privacy Policy.
How We Use Your Data
dt111 uses the personal data it collects for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes described below. The following table summarises how each category of data is used and the legal basis for that use.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Identity, contact, verification documents | Contract performance |
| Processing deposits & withdrawals | Payment data, identity data | Contract performance |
| Age & identity verification (KYC) | Identity data, verification documents | Legal obligation |
| Fraud detection & AML compliance | Payment data, usage data, network data | Legal obligation / Legitimate interest |
| Customer support | Identity, contact, communications data | Contract performance |
| Platform analytics & improvement | Usage data, device data, cookie data | Legitimate interest |
| Responsible gaming monitoring | Usage data, bet history, deposit history | Legal obligation / Legitimate interest |
| Promotional communications (opt-in only) | Contact data, usage preferences | Consent |
dt111 will only send you promotional or marketing communications if you have explicitly opted in to receive them. You may withdraw your consent to marketing communications at any time by contacting our support team. Withdrawing marketing consent does not affect the lawfulness of any processing carried out prior to withdrawal, nor does it affect your ability to use the platform.
Data Sharing & Third Parties
dt111 does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial purposes. We share data with external parties only where it is strictly necessary for the operation of our platform, where we are legally required to do so, or where you have given your explicit consent.
Categories of Third-Party Recipients
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank receive the minimum personal data necessary to authenticate and process your financial transactions. Each of these providers operates under their own privacy and security frameworks.
- KYC and identity verification providers: dt111 works with trusted third-party verification services to check the authenticity of identity documents submitted during the KYC process. These providers receive identity data and document images solely for verification purposes and are contractually prohibited from using this data for any other purpose.
- Game providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a pseudonymous player identifier and gameplay session data necessary to deliver their games within the dt111 platform. No directly identifiable personal data (such as your full name or phone number) is shared with game providers.
- Analytics and platform performance services: Aggregated, anonymised usage data may be processed by analytics tools to help dt111 understand platform performance and improve the user experience. No individually identifiable data is used for analytics purposes.
- Legal and regulatory authorities: dt111 will disclose personal data to law enforcement agencies, regulatory bodies, or other authorities where required to do so by applicable law, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or harm to persons.
All third-party service providers engaged by dt111 are required to sign data processing agreements that obligate them to handle your personal data in accordance with applicable data protection standards and strictly in line with dt111's instructions. We conduct periodic reviews of our third-party partners' data security practices to ensure ongoing compliance.
Cookies & Tracking Technologies
dt111 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, remember your preferences, and understand how players use the site. This section explains the types of cookies we use and how you can manage them.
Types of Cookies Used by dt111
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Required to keep you logged in, maintain your session state, and ensure secure navigation between pages of the dt111 platform. | Session (deleted on browser close) |
| Functional / Preference | Remembers your language preferences, display settings, and last-used payment method to improve your experience on return visits. | Up to 12 months |
| Analytics / Performance | Collects anonymised data on which pages are visited, how long sessions last, and which games are most popular. Used to improve platform performance and content. | Up to 13 months |
| Security | Used for fraud detection, bot prevention, and identifying unusual login patterns that may indicate account compromise. | Up to 12 months |
Managing Your Cookie Preferences
You can control cookie behaviour through your web browser settings. Most modern browsers allow you to block or delete cookies, or to be notified before a cookie is stored. Please note that disabling essential or session cookies will prevent you from logging in to the dt111 platform and will significantly impair the functionality of the site. Disabling analytics cookies will not affect your ability to play games or process transactions.
For guidance on managing cookies in specific browsers, refer to the help documentation of your browser (Chrome, Firefox, Safari, Edge, or Samsung Internet for Android). All major browsers available to players in Dhaka, Chittagong, Sylhet, and across Bangladesh support cookie management settings.
Data Security & Storage
Protecting the personal data of our players is a technical and organisational priority for dt111. We implement a layered security approach that combines encryption, access controls, monitoring, and staff training to minimise the risk of unauthorised access, disclosure, or loss of your data.
Technical Security Measures
- 256-bit SSL/TLS encryption is applied to all data transmitted between your browser or mobile device and the dt111 platform, preventing interception during transit.
- Encryption at rest: All personally identifiable information (PII) stored in dt111's databases is encrypted using industry-standard algorithms. Encryption keys are managed separately from the data they protect.
- Access control: Access to personal data within dt111's internal systems is restricted on a strict need-to-know basis. Staff members are assigned the minimum data access permissions required to perform their role.
- Intrusion detection: dt111's infrastructure is monitored 24 hours a day, 7 days a week for unusual activity, attempted breaches, and anomalous data access patterns. Automated alerts trigger immediate investigation and response.
- Secure backups: Player data is backed up regularly to geographically separate, encrypted storage locations to ensure continuity in the event of hardware failure or disaster.
Organisational Security Measures
- All dt111 staff with access to personal data are bound by contractual confidentiality obligations.
- Staff members receive regular data protection and security training.
- Data access logs are maintained and reviewed periodically to detect any unauthorised or inappropriate access.
- Third-party suppliers are vetted for security practices before being granted access to any dt111 player data.
While dt111 takes all reasonable and technically feasible measures to protect your personal data, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — please refer to the account security guidance in our Terms & Conditions for best practices on protecting your dt111 login credentials.
Your Privacy Rights
As a dt111 player, you have a number of rights in relation to the personal data we hold about you. dt111 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at the email address shown in the footer of this page.
Right of Access
You have the right to request a copy of the personal data that dt111 holds about you. Upon receiving a valid access request, we will provide you with a structured summary of your data within a reasonable timeframe. This is sometimes called a Subject Access Request (SAR).
Right to Rectification
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update basic profile information (such as your email address or phone number) directly through your dt111 account settings. For corrections to identity or verification data, please contact our support team.
Right to Erasure
You may request that dt111 delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose for which it was collected, or if you withdraw your consent for a processing activity based solely on consent. Please note that where we are legally required to retain data (for example, transaction records for anti-money-laundering compliance purposes), we may not be able to fulfil an erasure request in full. We will always explain which data we are unable to delete and why.
Right to Data Portability
Where data processing is based on your consent or on contract performance, you have the right to receive a copy of the data you provided to dt111 in a structured, commonly used, machine-readable format (such as CSV or JSON). You may also request that we transmit this data directly to another service provider where technically feasible.
Right to Object and Restrict Processing
You have the right to object to certain types of processing, including processing based on dt111's legitimate interests (such as analytics). You may also request that we restrict the processing of your data while a dispute about its accuracy or our legal basis for processing is being resolved.
Data Retention Policy
dt111 retains personal data only for as long as is necessary to fulfil the specific purpose for which it was collected, or for as long as is required to comply with applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / dispute resolution |
| KYC / identity verification documents | Duration of account + 5 years post-closure | AML and KYC compliance requirements |
| Transaction and payment records | 7 years from transaction date | Financial record-keeping obligations |
| Bet and game history | 5 years from the date of each transaction | Dispute resolution / responsible gaming audit |
| Customer support communications | 3 years from last interaction | Service quality and dispute record |
| Analytics and usage data (anonymised) | Up to 13 months rolling | Platform performance analysis |
| Marketing consent records | Duration of consent + 3 years | Proof of lawful marketing basis |
| Security and access logs | 12 months rolling | Fraud detection and incident investigation |
Following the expiry of the applicable retention period, dt111 will take prompt steps to securely delete or anonymise the relevant data. Where full deletion is not immediately possible due to backup cycles or technical constraints, the data will be isolated from active processing until deletion can be completed.
Players who request account closure should be aware that certain categories of data must be retained for the periods shown above even after the account is closed, as these retention obligations are imposed by law rather than by dt111's discretion. dt111 will communicate clearly which data is retained post-closure and on what legal basis, upon request.
Changes to This Policy
dt111 reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in our data processing practices, changes in applicable law, or improvements to our platform security and infrastructure. The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision.
Where a change is material — meaning it significantly affects how we handle your personal data or your rights in relation to that data — dt111 will notify registered players via the email address on their account before the change takes effect. Minor clarifications or corrections that do not affect the substance of the Policy will take effect immediately upon publication.
Contact Us About Privacy
If you have any questions, concerns, or complaints about this Privacy Policy or about how dt111 handles your personal data, please contact our support team. Our privacy support email address is displayed as plain text in the footer of every page on the dt111 platform. We are committed to resolving all privacy enquiries promptly, transparently, and in good faith. Players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and across Bangladesh are equally entitled to exercise all rights described in this Policy.
We aim to handle all privacy-related enquiries with the same care and responsiveness that we apply to all other aspects of the dt111 player experience. Your trust is the foundation of our platform, and we take every privacy matter seriously.
Your Privacy is Safe with dt111
Have more questions? Our support team is available 24/7. You can also explore other helpful sections of the dt111 platform below.